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UPDATE: WhatsApp back online after two-hour outage

Author: Chany Ninrew | Published: Tuesday, October 25, 2022

Photo - Getty Images.

Meta messaging platform WhatsApp is back online after it crashed for two hours, affecting communications for users across the world.

The service started experiencing issues at around 10 AM Central Africa Time, with users greeted with a “connecting” message.

According to The Verge, WhatsApp web also showed a “make sure your computer has an active internet connection” error. The issues affected users globally, and were resolved around the same.

The outage in the app which offers end-to-end encryption for messages, is likely to cause significant disruption.

It is a popular method of group communication for social, work and parenting activities.

“We’re aware that some people are currently having trouble sending messages and we’re working to restore WhatsApp for everyone as quickly as possible,” Joshua Breckman, Spokesperson for the Meta Company said earlier as quoted by the BBC.

This was the first major WhatsApp outage since the service went down as part of a massive outage that also took down Instagram, Messenger, Oculus, and Facebook last year.

That outage in 2021 took nearly six hours before it was resolved and WhatsApp was back online. Meta, known as Facebook at the time, said that major outage was due to a configuration change to its routers.

WhatsApp outages are still relatively rare, but they have major implications for communications worldwide as the service is used by more than two billion people each month.

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